Frequently Asked Questions

How does InGovy work?

InGovy transforms family time management into an engaging adventure. Parents (as monarchs) create and manage the family schedule, while children (as royal heirs) complete quests and earn rewards. The app helps families organize activities, track progress, and build stronger bonds through shared goals.

The medieval kingdom theme makes scheduling fun and motivating for both parents and children, turning everyday tasks into epic quests and achievements.

What devices are supported?

InGovy works on virtually any device with a web browser. We offer dedicated apps for:

• iOS (iPhone and iPad)
• Android phones and tablets
• Web browsers (Chrome, Safari, Firefox, Edge)

Your data syncs automatically across all your devices, so you can manage your family kingdom from anywhere, anytime.

How do I set up my family kingdom?

Setting up your family kingdom is easy:

1. Sign up for a free trial and create your parent account
2. Add family members and assign roles (parent/child)
3. Customize your family profile and preferences
4. Create your first quests (tasks) and rewards
5. Invite your children to join using their own devices or yours

How do I change my subscription?

You can change your subscription plan at any time by logging into your account, going to "Settings" > "Subscription", and selecting "Change Plan". When upgrading, you'll get immediate access to new features. When downgrading, the change will take effect at the end of your current billing cycle.

Can I get a refund?

Yes, we offer a 30-day money-back guarantee. If you're not satisfied with InGovy within the first 30 days of your paid subscription, contact our support team at support@ingovy.com for a full refund. After 30 days, refunds are handled on a case-by-case basis.

How do I cancel my subscription?

To cancel your subscription, log into your account, go to "Settings" > "Subscription", and select "Cancel Subscription". You'll continue to have access to InGovy until the end of your current billing period. We'll send you a confirmation email once your cancellation is processed.

How do I create quests for my children?

To create quests (tasks) for your children, log into your parent account and navigate to the "Quest Management" section. Click "Create New Quest", then fill in details like title, description, due date, and difficulty level. You can assign the quest to specific children, set recurring schedules, and attach rewards for completion. Your children will see these quests in their royal quest journal.

Can I customize rewards?

InGovy allows you to create custom rewards that match your family values and preferences. Go to "Rewards" > "Create New Reward" and set up digital rewards (extra screen time, choosing a movie) or real-world privileges (special outings, staying up late) that children can earn by completing their quests. You can also set point values for each reward and approval requirements.

How do notifications work?

InGovy sends smart notifications to help your family stay on track. Parents can customize notification settings for each family member, including reminder times, notification types (push, email, in-app), and frequency. Children receive age-appropriate notifications about upcoming activities, completed quests, and earned rewards. All notifications can be adjusted in the "Settings" > "Notifications" section.